Shipping policy
At Resetiny, we strive to offer fast and secure shipping throughout Europe.
1. Shipping Areas
We currently ship to most European countries.
If your country appears as an available option during the checkout process, it means we ship to that location.
2. Processing Time
All orders are processed within 1 to 3 business days after payment confirmation.
Orders are not processed or shipped on weekends or holidays.
3. Estimated Delivery Time
The estimated delivery times are as follows:
Spain: 5 to 9 business days
Western Europe: 5 to 10 business days
Central and Northern Europe: 6 to 12 business days
Eastern Europe: 7 to 14 business days
These times are estimates and may vary due to external factors such as customs, logistical issues, or high demand.
4. Shipping Costs
Shipping costs are calculated and displayed during the checkout process before the order is finalized.
For certain promotions, Resetiny may offer free shipping.
5. Order Tracking
Once your order has been shipped, you will receive an email with a tracking number so you can track your shipment.
If you don't receive the email, please check your spam or junk folder.
6. Delivery Delays
Although we do our best to meet delivery deadlines, some orders may be delayed due to circumstances beyond our control.
Resetiny is not responsible for delays caused by:
- Customs
- Carrier issues
- Weather conditions
- High logistics demand
- Local holidays
. Incorrect Address
It is the customer’s responsibility to ensure that the shipping address is entered correctly.
We cannot guarantee changes once the order has been processed.
If you notice an error, please contact us as soon as possible at:
resetlabsystem.com
8. Lost or Damaged Orders
If your order arrives damaged or has not been received within a reasonable time, please contact us with the following information:
- Order number
- Description of the problem
- Photos (if applicable)
We will review the case and provide an appropriate solution.
9. Contact
If you have any questions regarding shipping, please contact us at:
Email: support@resetiny.com